Introducing the smart TV from Hell…
I have a Philips 32PFL4007H/12 so called “smart” TV. A year ago I had it serviced by an “authorized” Philips shop. They replaced the screen.
When I got home I discovered that the little used smart TV feature was dead. Any attempt to connect to the Smart TV portal would get me the hateful “Philips server not found error”.
There are many threads on the forums about this. See for example:
At one point during the last year I even tcpdump’ed the traffic between the TV the Philips server. I couldn’t find out anything. I sent the data to Philips support. They gave me the finger.
In some threads the users reach the conclusion that IF in the CSM menu (enter by switching to TV and pressing 123654 on the remote) if they have “Type Number” and “Production Code” set to “see type plate” then they can no longer access the Philips Portal. The damned thing uses this info for authorization to their server. This is what happened to me.
Supposedly the only way to fix this is to take the f-ing TV back to the people who broke it in the first place(I am looking at you crappy Philips service provider – the biggest in the country and sh*t).
So I gave up.
Until tonight. When I found the solution.
I don’t remember the exact flow. I went to a site about trying to root Philips TV which gave a hint about a secret service menu. I entered the secret service menu(type 062596 + INFO or OK button).
There is a submenu here called NVM editor where: miracle! you can input the damn production code and type number using the remote.
The type number is the TV model code(32PFL4007H/12 for me), and the production code is the serial number which can be found on a sticker in the back.
I input these strings, restarted the TV a couple of times and joy – I have a “smart” TV again.
A word of caution, use that menu with care, I heard people broke their TVs mistyping things.
Here are a few helpful sites I read:
Fuck you Philips service guys. I want my year of “smart” TV back.